Design for services with future
We use people’s behaviour in everyday situations as a source of inspiration for novel, surprising, and yet user focussed solutions.
minds & makers develop service innovations both with and for people. We turn social, ecological and business challenges into opportunities for companies, institutions and their customers.
Our goal as service designers is to design the functionality and form of services from the perspective of the user group, adding value for all involved. You can see how we do it over the next few pages.
News!
New support for the minds & makers team
During her studies at Köln International School of Design, Stefanie Ellwanger could already gain experiences in Service Design and Design Management, which she then incorporated in the Master-program of social science... more
Publication on minds & makers project in Service Design Journal
We are happy to announce that the current issue of the Service Design Journal "Touchpoint" features an article on our project with the Swindon Borough Council. The issue focuses on "Organisational Change, and we contributed with a 4-page article titled "The Change Agent‘s Secret"... more
What we do
Pit Stop
Pit Stop is a project for an international car manufacturer with the focus to look into what people care about in terms of mobility, cars and fuel. The project was designed to help the clients' internal service innovation team to… more
Kids in Action – Aktion Mensch
For Aktion Mensch it is a big challenge to reach children and teenager from socially and educationally deprived families through their awareness campaigns. We supported Aktion Mensch with a series of workshops. Together with… more
